LIÈGE, Belgium, April 02, 2026
Ethias SA and Guidewire (NYSE: GWRE) announced that Belgian insurer Ethias has deployed the Guidewire Cloud Platform, marking a significant milestone in the modernization of its core systems.
By adopting the Guidewire Cloud Platform, Ethias benefits from the proven reliability of Guidewire’s core systems, as well as a scalable, secure, and continuously updated cloud operating model. This foundation will enable Ethias to increase its operational agility, support continuous innovation, and more effectively and on a larger scale adopt AI capabilities over time.
The implementation was done in collaboration with Guidewire PartnerConnect Consulting Global Premier Partner Deloitte, Ethias’ IT subsidiary NRB, and Guidewire Professional Services.
Luc Kranzen, Chief Claims & Delight Officer at Ethias, said: “This is a major step forward in how we handle claims at Ethias. Behind the technology, the goal is simple: process cases more quickly, easily, and consistently for our customers. This new platform gives our teams the necessary tools to work more efficiently and focus on what really matters: supporting people when they need us most. I would like to thank all our teams and partners who made this transformation possible. It paves the way for innovations, including the gradual integration of AI to improve both efficiency and service quality.”
David Phull, Guidewire’s vice president, commented: “Innovation is at the core of Ethias’ strategy, and I am proud that Guidewire is helping Ethias modernize claims management and enhance the customer experience across Belgium. With the Guidewire Cloud Platform, Ethias can accelerate claims processing while leveraging its strong foundations to further enhance consistency and deliver high-quality outcomes to its customers.”
Olivier Lallemand, Chief Commercial Officer at NRB, added: “We are proud to have supported Ethias in its successful transition to Guidewire Cloud. This success reflects the strong collaboration between Ethias, Guidewire, Deloitte, and NRB, and demonstrates the collective ability of all partners to successfully drive end-to-end modernization while embracing modern cloud standards.”
Sabri Mzah, Operations, Sector Solutions, and Business Solutions Manager at Deloitte Belgium, said: “This implementation shows what is possible when a client, a solution provider, and an integrator work as one team. Together with Ethias, NRB, and Guidewire, we successfully completed this project on time, within scope and budget, without compromising quality. The solution already brings measurable improvements in performance, automation, and operational capabilities, and it represents a solid foundation for our future achievements. It also reinforces a proven approach to accelerate similar transformations of core insurance systems.”
About Ethias
Ethias is the third largest life and non-life insurer in Belgium. Ethias is recognized for its unique business model focused on direct, digital, and public services, the commitment of its 1,900 employees, the trust of its customers (approximately 1,330,674 individual clients and over 45,708 clients among public bodies and companies), over 100 years of experience, and its financial strength. With a solid group strategy, Ethias continuously innovates to create value and meet the needs of tomorrow, including through ecosystems in areas such as health, mobility, and housing. Through its systemic phygital and socially responsible approach, Ethias is committed to being a partner in everyday life, beyond insurance, accessible to everyone.
About Guidewire Software
Guidewire is the platform insurers trust to engage, innovate, and grow effectively. More than 570 insurers in 43 countries, from new ventures to the world’s largest and most complex, rely on Guidewire’s products. With core systems leveraging data and analytics, digital, and artificial intelligence, Guidewire defines platform excellence in the cloud for insurers. We are proud of our unmatched implementation track record, with over 1,700 projects completed, supported by the largest R&D team and industry partner ecosystem. Our marketplace represents the largest partner community in the P&C insurance sector, where customers can access hundreds of applications for integration, localization, and innovation.
For more information, visit www.guidewire.com and follow us on X and LinkedIn.
NOTE: For information on Guidewire’s trademarks, visit https://www.guidewire.com/legal-notices.
The press release text from a translation should in no way be considered official. The only version of the press release that is binding is that of the press release in its original language. The translation must always be compared to the source text, which will prevail.
View the source version on businesswire.com: https://www.businesswire.com/news/home/20260401256992/fr/
Contacts
Simon Coughlin
Senior Public Relations Manager – EMEA
Guidewire Software, Inc.
+44 7436 002 058
scoughlin@guidewire.com
