Marie Pomme
Published on
It is a first in France: in Paris, the Diaconesses Croix Saint-Simon hospital group is creating a city-hospital service. The goal is to avoid endless back-and-forth between doctors and disruptions in care pathways due to poor communication between establishments and services. The establishment explains to actu Paris what this means for patients.
Speeding up patient care
In practice, today, when you have pain somewhere, you make an appointment with the doctor, who then advises the patient to make an appointment with a specialist, who then refers the patient to another specialist, and so on until the source of the problem is found. That’s the theory. Because once out of the general practitioner’s office, it’s unclear, patients are not followed up, their file remains pending.
Moreover, many people do not continue and drop out along the way, either due to a lack of appointments with specialists or because the process is too long. The hospital indicates that for the most vulnerable patients, a disruption in care pathways is often the end of the road. However, this drop-out can have dramatic consequences, especially in detecting dangerous diseases.
With this new service, the hospital-employed general practitioner will himself schedule an appointment with a colleague for the patient, and the file will follow, avoiding problems with continuity between different doctors and promoting rapid screenings. It is not a physical service per se, but rather a new organizational system.
Today, this service is established in two health centers that belong to the hospital group: Bauchat, in the 12th arrondissement, and Marie de Miribel, in the 20th, which have almost all existing specialties, including some like fertility, recognized as the best in France.
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